Explainer Video – View Video
Technical documents are essential in many industries, but they’re often dense, complex, and overwhelming for learners—especially those new to the subject matter. In my recent project, I was challenged with helping learners make sense of a highly technical document. The existing format relied solely on text, which led to disengagement, low retention, and inconsistent understanding.
Tools: Adobe Premiere Pro, Adobe Animate, Adobe Photoshop
Escape Room – View Course
Security awareness training is often filled with static slides, flat narration, and unengaging content—which leads to learners clicking through without truly engaging or retaining critical information. A client who purchased a suite of security awareness courses wanted something different. They needed a more interactive, immersive experience that would actively involve learners and help them apply critical thinking to cybersecurity threats.
Tools: Storyline, Adobe Photoshop
Questy Arthur – View Course
Traditional eLearning quizzes are often predictable and lack excitement—making it difficult to capture learners’ attention or motivate them to continue. For an eLearning design contest, I wanted to prove that even a basic quiz can become an immersive and fun experience if designed creatively.
Tools: Captivate, Adobe Photoshop, Adobe Animate
Instructor Led Training Guide – View Documment
By following ADDIE, the training evolved from a static reference document into a dynamic, interactive learning program that consistently equips Tier 1 staff with the skills they need to resolve issues quickly and professionally. The structured approach ensures that as technology changes, the program can adapt while maintaining its effectiveness.
Tools: Word
Nice Dice – View Process
“Nice Dice,” a hands-on training tool developed using the ADDIE model to help help desk teams practice and improve customer service and empathy skills through guided, real-world scenario.
Tools: Word
Interactive Job Aid – View Course
I designed a microcourse that transforms a dense technical knowledge article into an engaging branching scenario. Using the ADDIE model and Bloom’s Taxonomy, I created a learner-centered experience focused on decision-making and real-world application. The course improved troubleshooting accuracy and demonstrated the power of intentional, theory-based design.
Tools: 7Taps
- Using interactive image-based quizzes instead of traditional multiple choice, it mirrors real-world decision-making to improve safety and engagement. View Course.