Make Training Useful with Guided Discovery
As part of an annual process, service desk agents were required to re-read the guidelines. Instead of posting...
As part of an annual process, service desk agents were required to re-read the guidelines. Instead of posting...
Life doesn’t have text based multiple choice questions. This training used realistic photos to identify real world situations...
Using inquiries let’s your learner evaluate their past experience and tie it to a a new learning experience...