Make Training Useful with Guided Discovery
As part of an annual process, service desk agents were required to re-read the guidelines. Instead of posting...
Make Training Useful with Guided Discovery
Make Training Mimic the Real World
Life doesn’t have text based multiple choice questions. This training used realistic photos to identify real world situations...
Make Training Relevant with Inquiries
Using inquiries let’s your learner evaluate their past experience and tie it to a a new learning experience...