How to Add Variability to Courses For Repetition
We all know that repetition is best to help learners remember. Extraoneous information combined with a variety of...
We all know that repetition is best to help learners remember. Extraoneous information combined with a variety of...
The course design document includes the planning of objectives, criterion tests, assessments, instructional strategy, content presentation, post content...
At the Service Desk, there was a problem. Agent’s weren’t confirming the caller’s physical phone location or phone...
It can feel overwhelming and like you’re drowning when your environment is continually changing, throwing projects at you. ...
Storyboards are so boring. But I do want to talk about the process with how I design learning...
Does anyone else love metrics? Call centers are great for metrics. I wanted to show you how I...
What do you need when you want to include game elements an animation in your eLearning course? How...
Adult Learning Theory – do you know Knowles? How do you involve your adult learner? We often delivery training...
When call center agents take calls sooner (rather than waiting two or three weeks to begin their work),...
Using Bloom’s, you can help your learner’s categorize or match with a drag and drop. With custom graphics...